Privacy Policy

Privacy Policy

Introduction

Welcome to https://mental-health-services-chandler-az.storysurge.net (hereafter referred to as “our website” or “we”). We prioritize your privacy and are committed to protecting your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our online platform.

Scope

This policy covers all aspects of our website, including but not limited to, web pages, mobile applications, online services, and any other features or tools offered through these platforms. Please note that it does not extend to third-party websites, apps, or services that you may access through links on our site, as they have their own privacy policies which we encourage you to review.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

• You register an account and use our applications or services as an authorized user.
• You visit and interact with any of our websites linked to this Privacy Policy.
• You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

1. Account Information: This includes user names, email addresses, and passwords used to access our services.
2. Payment Information: Details related to payment methods you use for transactions on our platform.
3. Financial Information: Data associated with your financial activities, such as transaction history (but not the full card number).
4. Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking purposes, such as IP addresses.
6. Location Data: Information about your geographical location when you use our services on a mobile device.
7. Feedback: Comments, reviews, or responses provided by users regarding our products and services.
8. Social Media Information: Data from social media platforms (if integrated with our services), including user preferences and interactions.
9. Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, tracking technologies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

• Strictly Necessary: These cookies are essential for basic functionality and improving security.
• Preference: They remember your settings and preferences, giving you a personalized experience.
• Analytics: Used to collect aggregated data about how users interact with our site, helping us improve its performance.

Users can manage non-essential cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the data to ensure it is no longer identifiable to individuals.

Security Measures

To protect your personal data, we implement robust security measures, including:

• Encryption of data at rest and in transit using industry-standard protocols.
• Engagement of secure third-party processing partners who adhere to strict privacy standards.
• Regularly updating our security practices to keep up with evolving industry best practices.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access: Request access to and take a copy of the personal data we hold about you.
• Rectification: Ask us to correct any inaccurate or incomplete personal data we have about you.
• Erasure (Right to be Forgotten): Demand that we delete your personal data, provided it meets specific criteria.
• Restriction: Limit our processing of your data under certain circumstances.
• Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
• Object: Object to the processing of your data for specific purposes.
• Non-Discrimination: Be free from discriminatory practices based on personal data exercises.
• Filing Appeals/Complaints: Have concerns addressed by our privacy team or file a complaint with relevant supervisory authorities.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect upon its publication. We encourage you to review this page periodically for any changes.

Contact Information

For any questions regarding privacy, data protection, or this Policy, please reach out to us:

• Email: [email protected]
• Address: [Provide physical address]

We aim to provide prompt responses to your inquiries and ensure the security of your personal information.